One of the most common functions to outsource these days is information technology (IT). With technology advancing at such as fast pace and becoming more complex, it is difficult for those who run a SMB to keep up with the latest IT products and solutions, let alone manage the day-to-day aspects of the network. Outsourcing allows SMBs to offload the network and computer maintenance to the experts so they can focus on growing and maintaining their businesses. However, some organizations are uncertain about outsourcing from a financial standpoint, as they fear they’ll incur unforeseen costs when something goes wrong.
A type of outsourcing that is becoming more popular is managed IT services. Managed IT services takes the guess work out of IT costs and support. Managed Service Providers (MSPs) provide continuous support and services specified by the customer for a monthly fee for specific services, or they can be charged a price per desktop, server, or network device. Common services provided by MSPs include remote network, desktop and security monitoring, patch management and remote data backup, as well as technical assistance. All of these services are provided proactively to ensure that the network is kept up and running. With remote technology advances, it also now possible for MSPs to use remote tools to virtually control the company’s entire network operations off-site without ever having to step foot into the company. MSPs can also provide consulting to help organizations plan for the future and take advantage of new technologies that will help them strategically grow their business and provide them with a competitive edge.
With managed IT services, organizations can also take advantage of the benefits of outsourcing, but without the cost risk. The benefits of managed IT services include:
– Allows SMBs to leverage core competencies more strategically
– Reduces cost of overhead associated with IT equipment and staffing
– Mitigates risk of purchasing capital equipment or testing new IT solutions
– Ensures less network downtime, stronger security and improved technical assistance
– Allows the business to quickly adapt to economic changes or take advantage of business opportunities
– Takes the guess work out of monthly IT costs